I Heart Tech Docs, Ivan Walsh, Technical Writer

I Heart Tech Docs, Ivan Walsh, Technical Writer header image 5

How to Recover Corrupt Microsoft Word documents

September 30th, 2009 4 Comments

This tutorial explains how to retrieve information from Microsoft Word documents that may have become corrupt. We have provided as many screenshots as possible to show you the steps you need to take. Let’s start.

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150 Free Adobe FrameMaker Templates

September 14th, 2009 No Comments

Instead of creating your own FrameMaker templates from scratch, you can now download over 150 templates for free from the Adobe site. This offer is designed to encourage uptake in this technical writing software and encourage technical writers to try out the product. Adobe also offers a free 30 day trial. If the file is too large to download, contact them and request a CD. They usually send it out for free.

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How to write a Bill of Materials document?

September 9th, 2009 No Comments

One of the interesting things about technical writing is that, if you wish, you can move into other areas where you can stretch your writing skills and expand your horizons. During the summer I was in Asia and had the opportunity to bone up on SAP and WebSphere. Something that also spun out of it was the chance to write up Bill of Material documents. A new area for me.

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Process Design Tutorial #8 | Sample Business Process Template

June 29th, 2009 No Comments

Process Design Tutorial #8 | Sample Business Process Template

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Process Design Tutorial #7 | What graphical elements are used in Business Process Model?

June 28th, 2009 No Comments

Process Design Tutorial #7 | What graphical elements are used in Business Process Model?

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Process Design Tutorial #6 | Understanding Business Process Modeling Notation

June 27th, 2009 No Comments

Process Design Tutorial #6 | Understanding Business Process Modeling Notation

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Process Design Tutorials #4 | What is a To Be Process?

June 25th, 2009 No Comments

Process Design Tutorials #4 | What is a To Be Process?

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Process Design Tutorial #3 | What is an 'As Is' process?

June 24th, 2009 No Comments

Process Design Tutorial #3 | What is an As Is process?

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Process Design Tutorial #2 | How to use Business Process Modeling Techniques in Software Development

June 23rd, 2009 No Comments

We’re now going to talk about the role of Business Process Modeling in the Software Development Lifecycle (SDLC). Business process modeling allows those involved in defining how an application works (i.e. the to-be processes) to create a common agreement on how the application should work.

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Process Design Tutorial # 1 | What is a Business Process?

June 22nd, 2009 No Comments

Process Design Tutorial # 1 | What is a Business Process?

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Business Process Design Tutorials

June 20th, 2009 No Comments

Business Process Design Tutorials

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The 10 Dumbest Mistakes Business Writers Make

June 20th, 2009 1 Comment

Lots of dumb mistakes can slip into even the best writing. Here we look specifically at reports and other technical documents to provide authors with a checklist they can use for their work.

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What are the main Process Definition Lifecycle Activities?

June 16th, 2009 No Comments

I spent most of this afternoon developing a set of process design templates (more of that tomorrow) and got to thinking about the main activities involved in process definition. I’m mentoring graduates business analysts and walking them through the ABCs of process design. It’s baby steps for now. Here’s what we came up with this afternoon.

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What type of skills do Technical Writers need?

June 15th, 2009 1 Comment

What type of skills do Technical Writers need? Technical writers often have a degree in English, technical writing, the technical field for which they are writing, or a combination of these.

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How much information should I put into a Business Process Template?

June 15th, 2009 No Comments

I’ve been developing a template for the business analysts at my client since Friday and have hit the proverbial brick wall. Here is the problem. The Business Process template will be used by the analysts to capture how the processes work when onsite. Ok, that’s fine. The problem started when I showed them the first draft.
There wasn’t time for a requirements gathering session so I’m ‘guestimating’ what they want. Not an ideal situation but that’s how it is sometimes.

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